OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
196 ratings and 133 comments received in the last 90 days.
07 May 2025
Joe was great kept me updated etc
04 May 2025
See comments below
01 May 2025
Joe gibbons excellent salesman
18 April 2025
Again, a good experience and will happily do business with the dealership again.
11 April 2025
Everything was well organised and it was a very smooth operation
08 April 2025
Despite the issues with picking the car up due to the system being down, Ed and Matthew kept me informed and made the experience really enjoyable
07 April 2025
Maia was very professional and explained the process in depth. She spent a lot of time explaining features on the car and helped me when switching from a manual to an automatic drive.
04 April 2025
All the staff were very helpful. Joe and his manager who I have dealt with on several occasions are especially helpful and nothing is too much trouble.
02 April 2025
Couldn't ask for more I was fully informed each step of the way
28 May 2025
Same as above
28 May 2025
Great staff Kept in touch Good advice
27 May 2025
I have no negatives only positives
26 May 2025
Reception were good. I waited all day (8 hrs) for an MOT because they didn't have my tyre in stock. There is no way of getting anywhere else at this site so stuck there. When my tyre arrived it was not then fitted to my vehicle in a timely manner.
25 May 2025
Great communication from start to finish.
25 May 2025
I always feel really special and well looked after, and so does my Mini!
24 May 2025
Same as above
24 May 2025
Job done in the time I was told it would.
24 May 2025
Very helpful and kept me informed
22 May 2025
Easy to book appointment and very efficient at drop off and collection. Work completed well within time.
16 May 2025
Very the service was thorough and enjoyable.